Feature release: Introducing Flow 2.0: A Clearer Way to Track Your Investments
At Indemo, we’ve always believed that transparency and clarity are at the heart of successful investing. That’s why we’ve been working hard behind the scenes to improve how we present the progression of our discounted debt investment product. Today, we’re excited to share an important update: the migration to Stages Flow 2.0 is here! 🚀
We’ve focused on visual clarity, richer content, and actionable insights. By enhancing both the design and the information provided, Flow 2.0 will make it easier for you to follow your investments’ journey and understand portfolio dynamics at a glance.
*Disclaimer: The data in the screenshots is presented for demonstration purposes, obfuscated, and anonymized. Any coincidences are accidental.
Why We’re Updating the Flow
Up until now, the debt portfolio process was tracked through Flow 1.0, which provided updates on the legal and financial journey of claims and repayments. While functional, it often felt too high-level, leaving some steps unclear for investors who wanted deeper insight. It is important to note that this flow represents just a single recovery scenario — the legal recovery flow.
For more information on the other scenarios, feel free to check out our dedicated article: Investor Academy Part 4: Three ways Debts can be recovered
With Flow 2.0, we’ve reimagined how each stage is presented. The new flow not only expands on the number of stages but also includes clearer descriptions, ensuring you always understand what’s happening with your investments.
Let’s take a look at this new update. Below is an image of the stages and corresponding steps, highlighting the key value for investors: the expected timing of each stage as a percentage of the overall recovery flow. This is information that the community frequently requests via the Telegram chat - Join Now!
Stage Progress Timeline
Understanding how an asset moves through its stages — the flow — is key to grasping how NPL investments evolve over time. To make this journey clearer and more intuitive, we’ve given the Stage Progress Timeline a complete visual makeover.
The result? A cleaner, more informative view that lets you instantly see where each investment stands in its lifecycle. And to truly appreciate the difference, just take a look at how far the design has come — from what it was to what it is now.
Before:
Now:
Let’s dive in:
Flow 2.0 expands that into a comprehensive 24-steps process spread among the 5 main stages, giving investors visibility into every critical milestone along the way — from the very first claim preparation all the way to the potential sale of the recovered real estate. During the transition to the Flow 2.0 we dropped very technical steps and added new, more crucial ones.
Here is a comparison table
| Old Flow 1.0 Steps | New Flow 2.0 Steps | Step description |
|---|---|---|
| First notification | 1. Claim Preparation | Documents are being prepared and communicated to the debtor, with some being collected from external authorities and stakeholders, in order to enable filing the claim with a court. |
| Second notification | 1. Claim Preparation | Documents are being prepared and communicated to the debtor, with some being collected from external authorities and stakeholders, in order to enable filing the claim with a court. |
| Court claim applied | 2. Claim Filing | The claim is being submitted to the court. |
| Application received | 2. Claim Filing | The claim is being submitted to the court. |
| Submission confirmation | 3. Claim Acceptance | The court initiates the claim and begins its attempts to notify the debtor. |
| Claim approved | 3. Claim Acceptance | The court initiates the claim and begins its attempts to notify the debtor. |
| Cargo certificate | 4. Cargo Certificate Collection | The Court requests from the Property Registry a certificate that includes every lien on the property to make sure the mortgage exists and the amount that it covers. |
| Summon issued | 5. Debtor Payment Notification | The debtor has been notified by the Court and has been requested to pay or file an opposition to the claim. |
| Trial | 6. Opposition Filing | The debtor files an opposition to the claim. |
| Trial | 7. Opposition Hearing | The Court holds a hearing where the parties can provide evidence and defend their position. |
| Court decision | 8. Court Decision on Opposition | The court makes a decision regarding the opposition and informs the parties accordingly. |
| Opposition | 9. Appeal | If a party is not satisfied with the court’s decision, they can file an appeal to challenge the outcome. This initiates a new, separate legal process in a higher court. |
| Auction initiated | 10. Auction Preparation | Creditor, debtor, or third party possessor ask the Court for the initiation of the auction. |
| Auction initiated | 11. Auction Edict | The Court notifies the auction edict with all the necessary details that need to be known by the possible bidders. |
| Auction initiated | 12. Auction Tax | Tax to start the auction needs to be paid. |
| Auction initiated | 13. Claiming the Auction | Auction starts being claimed. |
| Auction initiated | 14. Opening the Auction | The Court calls the auction with a decree. |
| Auction closed | 15. Closing the Auction | The Court issues a certification stating the results of the auction. |
| Confirmation | 16. Claiming Court-Ordered Payment | If the auction is won by a third party, the court receives the funds and then transfers the proceeds to the creditors. |
| Title registration | 17. Auction Assignment | Court assigns the property. |
| Access to estate | 18. Award Decree | The Court issues a decree awarding the property to the creditor when the price has been deposited. |
| Access to estate | 19. Award Decree Registration | The creditor is registered as the new owner of the property in the Property Registry. |
| Access to estate | 20. Possession Request | The creditor requests the physical possession of the property. |
| Access to estate | 21. Notifying Possible Occupants | If there are occupants in the property, they will be notified of the eviction process. |
| Access to estate | 22. Occupant Hearing | A court hearing is held to assess whether occupants have the right to remain in the property. The court then issues a decision and may set an eviction date. |
| Access to estate | 23. Eviction | Once the occupants are evicted, the creditor may take possession of the property. |
| Sale of estate | 24. Sale of Real Estate | The property is being sold on the market. |
We also added a new interim step called Debt Purchase Registration – The mortgage and claim are being formally registered to the new creditor in court as part of the foreclosure procedure.
Debt Purchase Registration step
This interim step was a usual reason why a new, recently listed debt was not progressing through the flow steps for a while, but the community felt it was stagnant. So now investors will see this interim stage in their Flow and when this step is cleared by the servicing company, the step icon will be removed and the debt will be back on the standard flow trail. Here is a visual reflection of how the new step will look in the platform interface.
Key Highlights of the New Flow
The revamped Flow Timeline isn’t just a visual upgrade — it’s a smarter, more realistic way to track how each investment moves through its lifecycle. Here’s what’s new:
- Real-life proportions: Each stage now appears in direct proportion to its actual duration within the full NPL lifecycle. If the entire journey equals 100%, every step visually reflects its true share of that timeline — just like it happens in real business.
- Color-coded clarity: The major procedure groups — Prejudicial, Judicial, Auction, Award Assignment, Takeover Phase, and Debt Purchase Registration (DPR) — are now clearly distinguished by color, making it effortless to see where your investment stands.
- New DPR visibility: A dedicated visual element now highlights the Debt Purchase Registration stage — giving you full transparency from start to finish.
- Smarter notifications: We’ve refined how notifications are triggered when a note changes stages, especially when moving into the DPR stage.
- Unified for all Note types: The new Flow applies not only to the 1 Note : 1 Debt update but also to existing notes. For multi-debts notes, a new horizontal progress bar now illustrates overall stage advancement.
This refreshed flow gives investors a clear, color-coded snapshot of progress at every step — making complex legal procedures easy to follow and visually engaging.
Why This Matters to You
For investors, this means:
- More transparency — you’ll see exactly what’s happening at every stage.
- More precision — the process is broken into smaller, clearly defined steps which adds to the big picture.
- Better context — each stage now comes with tooltips explaining what it means in plain language.
No more guesswork. With Flow 2.0, you’ll always know where your investments stand and what comes next.
What’s Next
As our CEO recently shared:
“Updates on the flow stages of the entire debt portfolio are provided monthly, usually at the end of each month, as reported by the servicing company to Indemo. Ad-hoc updates are made when additional checks are required under the cooperation procedure, or when a debt is recovered and repayments are processed.”
That process remains the same — but now, you’ll experience those updates in a much more detailed and transparent way with Flow 2.0. It’s important to note that this revamped flow reflects just one of the three main debt recovery (exit) strategies: the legal (judicial) recovery flow. We plan to introduce alternative exit flows for out-of-court settlements and debt sales on the secondary market, which have historically been the most common cases, alongside the launch of secondary market functionality on Indemo in H1 2026.
Dive Even Deeper
You can explore the complete 24 stage process today and enjoy a clearer and more detailed view of every step in your investment journey, from claim preparation to the potential sale of a recovered property. Log in to your account, open your portfolio, and experience the new flow in action. We look forward to hearing your feedback as we continue to refine and enhance the experience for all investors.
Have something to say regarding this update?
We’d love to hear your thoughts! Please take a moment to fill out our feedback survey on Flow 2.0. Your input will help us continue refining and enhancing the experience for all investors.
Take our survey! https://forms.gle/2NgvmM14t166pBj98
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This content is a marketing communication. It shall not be treated as investment advice, independent research or offer, recommendation or invitation to invest in the investment opportunities referred to herein. The content is not aimed at promoting services or products to persons based in jurisdictions where the distribution of said information would be illegal.
Investing in financial instruments involves risk, and there’s no guarantee that investors will get back invested capital. Moreover, past performance does not guarantee future returns. Indemo SIA shall not be responsible for any direct or indirect loss from using the provided information.